Who we are
Neha Enterprises respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us regarding our products and services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Company or organization name
- Business address
- Installation or service location
- Product or service requirements
- Information provided through contact forms
- Details provided when requesting a quotation
- Any other information you voluntarily submit to us
We may also automatically collect limited technical information such as browser type, device information, IP address, pages visited, and website usage information.
2. How We Use Your Information
We may use the information collected to:
- Respond to enquiries and requests
- Provide quotations and estimates
- Process orders and service requests
- Arrange product delivery and installation
- Provide repair and maintenance services
- Communicate regarding appointments and services
- Provide customer support
- Improve our website and services
- Maintain business and transaction records
- Send service-related communications
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to the services or legitimate business activities described in this Privacy Policy without an appropriate basis or consent where required.
3. Contact Forms
If you submit an enquiry through our website, the information you provide may be used by our team to contact you regarding your enquiry, requested products, quotations, installation, or services.
Please avoid submitting unnecessary sensitive or confidential information through website forms.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may be used for:
- Website functionality
- Visitor analytics
- Performance monitoring
- Remembering user preferences
- Improving user experience
- Advertising or marketing, where applicable
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Google Analytics & Third-Party Services
We may use third-party services such as analytics, advertising, hosting, payment, communication, or social-media services.
These providers may process certain information according to their own privacy policies and terms.
Where third-party services are used on our website, their applicable privacy policies may also apply.
6. Sharing of Information
Neha Enterprises does not sell or rent your personal information.
We may share relevant information with trusted third parties where reasonably necessary to provide our services, such as:
- Product manufacturers or distributors
- Installation or service personnel
- Logistics and delivery providers
- Technology and hosting providers
- Payment service providers
- Professional advisers
- Government or law-enforcement authorities where legally required
We only intend to share information where reasonably necessary for the relevant purpose or where required or permitted by applicable law.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting applicable legal or regulatory requirements.
When information is no longer required, it may be securely deleted or anonymized where reasonably practicable.
9. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of certain information.
You may also contact us regarding concerns about how your personal information is being handled.
To make a privacy-related request, please contact us using the details provided below.
10. Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly request or collect personal information from children for purposes unrelated to providing our services.
11. External Links
Our website may contain links to third-party websites, including manufacturers, social-media platforms, service providers, or other websites.
Neha Enterprises is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
12. CCTV & Security-Related Information
Where Neha Enterprises installs or services CCTV, access-control, biometric, surveillance, or related security systems, information captured by those systems may belong to or be controlled by the customer or site owner.
Neha Enterprises does not assume ownership of customer surveillance data unless specifically agreed in writing.
Customers are responsible for ensuring that their use of surveillance, biometric, access-control, and monitoring systems complies with applicable laws and privacy requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Neha Enterprises
Phone: +91 8287661674
Email: contact@nehaenterprises.pro
Address: New Delhi,India
Website: www.nehaenterprises.pro